Support

Support

We read every message.

Contact

Email apps@teamvagner.com for anything about our apps — questions, bug reports, feature requests, or App Store billing. We reply to every message, usually within one business day.

We're in the United States — Pacific Time (UTC−8; UTC−7 during daylight saving). Replies typically arrive within one business day.

Reporting a bug

To help us fix it fast, include:

• Which app, and which version (found on the app's settings or About screen)
• Your device model and OS version
• What you were doing when it happened, and what you expected instead

Refunds & purchases

Purchases in our iOS apps are processed by Apple. For refunds or billing questions, start with reportaproblem.apple.com. If that doesn't resolve it, email us and we'll work with you directly.

Frequently asked

Do your apps collect my data?

No. See the plain-English summary in our privacy policy.

Do I need an account?

No. Our apps have no sign-up, no login, and no servers holding your information.

Does an app sync between my devices?

Not automatically — your data stays on each device. Where a data format allows it, you can export from one device and import on another.

Can I use an app offline?

Yes. Our apps are built to be fully usable without a network connection.

I found something broken. What now?

Email us at apps@teamvagner.com with the details above. Real reports shape what we fix first.